Click here for our Everlast Preserved Collection! *Free Delivery for orders above $48* Hospital deliveries are suspended at the moment.

FAQ

Pick something you love from our catalogue, select a time and date that you require. Let us know if you’d prefer to do self-collection or have it delivered!

We have the following payment options available on our website: Visa/Mastercard, Paypal and PayNow.

For any specific customisations, you can email us at roselodgeflorist@gmail.com or Whatsapp us at +65 9277 6218 (Esther) with a brief description of your what you have in mind. We will get back to you as soon as we can!

Yes we do! Kindly drop an email to roselodge.lemuel@gmail.com for any corporate related matters.

We handpick our flowers personally from local suppliers to ensure its quality and freshness!

Do note that flowers are seasonal, and subject to availability, side/filler flowers will change when not available. Should the main blooms be no longer available, we will contact you and work out a suitable substitution/replacement.
Each flower is unique and we will not be able to reproduce an exact replica from what you see in our catalogue. Roselodge strives to ensure your bouquets are always fresh, beautiful and consistent with what you ordered.

Rest assure we would preserve the same style you opted for and your blooms would look just as beautiful!

We may in our own discretion use materials that are not exactly the same as in the photo as they may not be available at times. We will strive to create your bouquet or arrangement with what is most suitable.

Should you have any concerns regarding this, you can contact us for any specific request.
Self- Collection Address:

Wcega Tower,
21 Bukit Batok Crescent #22-84,
Singapore 658064

Opening Hours:

Monday to Friday 10am – 6pm
Saturday 10.30am – 5pm
Sunday By Appointment Only

Yes, prices reflected on the website are not inclusive of delivery fees. You will only see the delivery option upon check out. Orders $48 and above are entitled to free delivery!

Anything below $48 will incur a $12 delivery fee. Express delivery is also provided at $18.

9am to 6pm (Standard Delivery)

9am to 12pm (Express Delivery)

12pm to 3pm (Express Delivery)

3pm to 6pm (Express Delivery)

Do you live in Ang Mo Kio, Yishun, Woodlands, Bukit Timah, Bedok, Pasir Ris, Jurong or any other area?

We deliver island-wide, except to the following locations:

Tuas, Penjuru, Jurong Island, Army Bases, Airline Road

*Due to the Covid 19 situation, all hospital deliveries are suspended till further notice.*

Same day or last minute delivery may be available however would incur surcharge depending on location.

Contact +65 9277 6218 (Esther) to place order or to make confirmation.

To ensure successful delivery, kindly ensure recipient or representative is present at delivery address during the requested date and time.

We will not be responsible for late/failed delivery if:

Incorrect address is given

Intended recipient or representative is not present

Delivery vehicle is subject to delays from building management/security

In the event of an unsuccessful delivery due to the above reasons, customers can request for a re-delivery but will be subjected to $18 re-delivery charge.

Please contact +65 9277 6218 to request for the re-delivery.

Do note that re-delivery timing is subjected to Roselodge Florist’s availability schedule.

Yes delivery is provided, however, there will be a delivery fee of $18 regardless of product purchased. All deliveries within these dates will happen within 9am to 6pm and no specific timeslot is available.

We highly encourage self-collection during this festive period.